We booked return flights LHR <-> KUL with Etihad through STA, in June last year, for travel, right when everything went pear shaped. I read in STA UK's T&C that if airline cancels flight customers do have refund as an option. STA did offer cancellation with a fee of 20 per cent, part of terms and conditions signed pre-pandemic.

STA Travel refusing to contact Emirates because, and I quote "it doesn't matter whether Emirates will refund us because our policy still isn't to refund you'. sta travel refuses to refund monies due A friend and I had booked a trip with STA Travel to Bali, which was meant to take place in August.

We made it to Kuala Lumpur on March 15th, but eventually Etihad cancelled our return flight (on March 30th), due to the flight restrictions imposed by the UAE this week.

Airline was Emirates. We booked return flights LHR <-> KUL with Etihad through STA, in June last year, for travel, right when everything went pear shaped. In a statement sent to customers on Facebook, STA Travel said credits post pandemic are valid for two years from the date of issue.
STA does not want to refund. Refunds will only be paid to you once we have received the funds back from the relevant supplier of travel services. Please allow 10-14 working days for your refund to be processed and the money to show in your account.

We made it to Kuala Lumpur on March 15th, but eventually Etihad cancelled our return flight (on March 30th), due to the flight restrictions imposed by the UAE this week. Flight was cancelled because of COVID-19 (approx. Mit dem Around the World Ticket von STA Travel sicherst du dir vollste Flexibilität! Those terms changed to a credit option. Airline was Emirates. Not even worth one star.

So I bought tickets from STA Travel (UK) end-2019 for Easter 2020. It was promised that this will be handled and my money refunded to me for our Thailand trip if we were to cancel.

We made it to Kuala Lumpur on March 15th, but eventually Etihad cancelled our return flight (on March 30th), due to the flight restrictions imposed by the UAE this week. whilst I was enroute to the airport)..

Once we receive it you can expect it to be processed and refunded to you within 30 to 60 days. On 26th February, my friend emailed STA to cancel his trip due to his studies taking president over his holiday. STA travel does not want to refund our money after the agent confirmed that we can get a refund and will only lose our deposits and will have to pay a 20% cancellation fee for the accommodation. "I have also contacted the Travel Insurance company for the trip True Traveller to see what they can do, but they simply say that as long as the travel company has not gone bust then STA Travel are liable for the reimbursement.

sta travel refuses to refund monies due A friend and I had booked a trip with STA Travel to Bali, which was meant to take place in August. We booked return flights LHR <-> KUL with Etihad through STA, in June last year, for travel, right when everything went pear shaped. On 26th February, my friend emailed STA to cancel his trip due to his studies taking president over his holiday. This is why you may receive a cash refund for some travel on your booking, and a Credit Note for other. Only offering me a travel voucher despite what Emirates said.

This means when STA Travel receives a refund from the airline, we’ll pass this on to you. I read in STA UK's T&C that if airline cancels flight customers do have refund as an option. STA TRAVEL REFUND POLICY AND PROCESS UP TO ****. Just wanted to share my recent experience with STA Travel, to give people some hope. Bleibe so lange du willst, fliege kreuz oder quer – hin und weg. As per STA Travel’s terms and conditions, we are only able to provide cash refunds for travel where your travel provider has policies that support this. Rachael Robinson, 22, says she and her partner, Ethan White, also 22, could lose £12,000 on a once-in-a-lifetime trip across Asia after STA Travel said they would not offer a refund. During the Covid-19 outbreak I told the agent that I would like to cancel. Flight was cancelled because of COVID-19 (approx.

Bleibe so lange du willst, fliege kreuz oder quer – hin und weg. Just wanted to share my recent experience with STA Travel, to give people some hope. Aus eigenen weltweiten Flug-Deals zusammengebastelt, sind nur unsere Routen auch nicht an bestimmte Airline Allianzen gebunden, sondern können völlig individuell gestaltet werden. Mit dem Around the World Ticket von STA Travel sicherst du dir vollste Flexibilität! So I bought tickets from STA Travel (UK) end-2019 for Easter 2020. whilst I was enroute to the airport).. This is why you may receive a cash refund for some travel on your booking, and a Credit Note for other. How long will my refund take to process? Aus eigenen weltweiten Flug-Deals zusammengebastelt, sind nur unsere Routen auch nicht an bestimmte Airline Allianzen gebunden, sondern können völlig individuell gestaltet werden. As per STA Travel’s terms and conditions, we are only able to provide cash refunds for travel where your travel provider has policies that support this.
I contacted Sta travel to take care of out travel arrangements.