Contact Support. As of July 2017 Sony will no longer support dash and functionality will end. Sony Pictures The hub for your favourite movies and TV shows. We're here to support you while you continue to work remotely, and as you prepare to return to work safely. Our site is not optimized for your current browser. Sony Pictures The hub for your favourite movies and TV shows. Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . A proof of purchase is required to complete a repair under warranty. Suite 700, Toronto, ON M2J 5B5 Sony Music Classic artists to today’s stars, local and global. No Sound When a Blu-ray Disc Player Is Connected to the TV, TV is not working properly after an Android update, Software Update Doesn't Complete Using the TV Menu, Android TV: Problem Diagnosis and TV Information Tool, All Mobile, Tablets & Smart Devices products. Medical Product Support Warranty and support options for medical products and healthcare solutions. Computers & Peripherals. LMD-X3200MD Ultra HD surgical monitor. TV FAQ - Connect to the Internet and other devices. The following information outlines our basic repair procedures. The entire picture has a red, green, or blue tint. Inscrivez-vous; Réparation et garantie; Trouver un magasin. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Medical Product Support Warranty and support options for medical products and healthcare solutions. Get them the perfect gift using our holiday gift guide. Voir Nos Sites. Trouver un magasin Recherche. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) Our primary goal is to get your unit repaired and returned to you in an efficient manner. Sony Regional Service Centre, Ontario General information about connecting a TV to a computer for use as a monitor. LCD TVs (Android) LCD TVs (Android) Search. Your registered products in one place . Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Sony Support Televisions & Projectors. Our service centers and field service engineers offer responsive repair and maintenance services. Inscrivez-vous; Réparation et garantie; Trouver un magasin. If you have a repair in process, please contact your servicer for assistance. As of July 2017 Sony will no longer support dash and functionality will end. 2235 Sheppard Avenue East Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Sony Pictures The hub for your favourite movies and TV shows. End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Hulu Service to end on Blu-ray Disc Players beginning August 2019 REGISTER A NEW PRODUCT. No sound or audio from the source device when connected to the TV with an HDMI cable, My TV doesn't output sound through the DIGITAL AUDIO OUT (OPTICAL) port, How to Use the Audio Return Channel (ARC) feature and troubleshoot problems. All Downloads Manuals Questions & Answers. Notice for Sony BRAVIA LCD HDTV End of support notification for products using the Windows 7 operating system Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. Sony Music Classic artists to today’s stars, local and global. PROService@sony.ca Include a complete depot request form and contact info with your unit. ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … Keep track of all your products in one location. Sony Music Classic artists to today’s stars, local and global. Locate and order replacement parts for all your professional products. Termination of PlayStation Now Service Availability, Termination of PlayStation Video Service Availability, Discontinuation of Video & TV SideView Functions. Use this manual if you encounter any problems, or have any questions about your device. Sony Music Classic artists to today’s stars, local and global. If your unit’s warranty has expired, repairs are subject to a diagnostics fee. Television & Home Theatre. Connect your LCD TV to a network using a wireless (Wi-Fi) connection, Using the WPS (Push Button) feature to connect to a wireless network, Wireless signal drops or loses internet connection. How do I install, launch, or uninstall (remove) apps on an Android TV? 2886 Boulevard Daniel-Johnson Be among the first to get the latest For additional information, please contact Technical Information Services at 408-352-4500, or email bssc.tis@sony.com. This site uses Cookies to improve your online experience. No picture or TV displays a NO SIGNAL message. Trouvez des informations et recevez des notifications instantanées à propos de votre produit. Product Repair. Continue to the site in English Continuer sur le site en Français. The LED light blinks/flashes, or lights up in different colors on the TV, My TV has no picture, no power, or the LED light blinks/flashes red, My Android TV continuously restarts after a firmware update, How to Initialize the Touchpad Remote Control, Using the Touchpad Remote Control with Your Android TV. To schedule your unit for repair, complete a depot or field service request form. Easier access to support content . All Downloads Manuals Questions & Answers. Simply complete the information below * All fields are required. We recommend downloading and installing the latest version of one of the following browsers: Our site is not optimized for your current browser. Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! Product Advisory . Existing users will be prompted to log in to complete a repair; new users may set up a free account. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Product support & customer relations. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Computers & Peripherals Televisions Cameras & Camcorders Digital Music Players Other Products Sony Care Extended Service Plan Consumer Product Repair Status » Online Support. KDL-V26XBR1, KDL-V32XBR1, KDL-V40XBR1, KDF-E42A10 and KDF-E50A10 Software Update. Projection Without Compromise. To contact a Sony Group company nearest you, select a category below and then choose your country/area. Sony Support on YouTube. We apologize for any inconvenience and thank you for … Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. What is the difference between 1080p and 4K resolution? October 12, 2011 . Toronto repair form ›, Sony Regional Service Centre, Quebec Repair information and service assistance. To get the full experience on Sony.com, please change your settings to allow JavaScript. Simply complete the information below * All fields are required. Service et Support. Widescreen medical grade display with HDR Gamma support. Technical bulletin subscription order form. Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Voice: 1-888-831-7669 Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. © 2004 - 2020 Sony of Canada Ltd. - Terms and Conditions of Website Use. A newer version of your browser may be available, Check out the official Sony Electronics Support channel. To subscribe, please download and complete the Technical bulletin subscription order form. Product updates by email. The best of what Sony has to offer on iOS or Android. ; Sony Pictures The hub for your favourite movies and TV shows. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Product updates by email. Classes feature a balance of presentation and hands-on experience. Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. How much space is needed around the TV to ensure proper ventilation? Sony Support Televisions & Projectors. Support / Contact Us Your inquiry and feedback is always appreciated. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public We're sorry. For all technical support and PlayStation product support please contact us at: Sony Computer Entertainment America PO Box 5888 San Mateo, CA 94402-0888 Monday-Saturday 6:00 a.m. - 8:00 p.m. PST Sunday 7:00 a.m. 6:30 p.m 1-800-345-7669 (1-800-345-SONY) Sony Music Classic artists to today’s stars, local and global. See everything new from the world of Sony USA—including electronics, PlayStation, movies, music and TV shows—plus find support for your Sony products. If you purchased the unit directly from Sony, this information is already on file in the system. Important Notification About Battery Pack VGP-BPS26 in VAIO Personal Computers. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. To schedule service, find and purchase parts, view operations manuals, get the latest software and firmware, or register your warranty, visit  ServicesPLUS. Sony news in your inbox. Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd. You will also be required to sign and submit this authorization form when sending in HVO units in for repair. Televisions & Home Theatre. Sony phone support is currently limited. Please call our Product Operation Support Center at 800-883-6817 or email our support team at ProSupport@sony.com. REGISTER A NEW PRODUCT. For the complete terms and conditions for professional product support programs, please click on the appropriate link below: Read our Technical Bulletin and Service Manual subscription order form. IMPORTANT NOTICE. Your registered products in one place . Welcome to Sony Canada / Bienvenue à Sony Canada. Please login to the reference library site to access technical bulletins. How do I set up an Android TV for the first time? Voir Nos Sites. Professional Services and Support - Sony Pro. What is DTS X or Dolby Atmos Audio Format? It looks like JavaScript is disabled in your browser. Camera Sony World Photography Awards is the world's leading competition supporting undiscovered talents to take the next step in their career Animation Sword Art Online Synthesis -The Period of Alicization Project- to be launched in virtual world by Aniplex, one of the proud members of Sony SupportNET® Programs and SystemWatch® Remote Support enhance warranty services. Service and Support » Online Support » Televisions & Home Theatre. Where is the model name located on my product. Easier access to support content . Support / Contact Us Your inquiry and feedback is always appreciated. Check out the official Sony Electronics Support channel. Recommended viewing distance for watching TV. Trouver un magasin Recherche. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO NOT SELL MY PERSONAL INFORMATION. Technical bulletins are available on a subscription basis online. Register a Product. Support by Sony (application mobile) Ne manquez plus jamais une mise à jour ! Laval, QC H7P 5Z7 Termination of the Facebook App on Certain Televisions. Notice for Sony BRAVIA LCD HDTV. LCD TVs (Android) LCD TVs (Android) Search. For repair services offered for HVO medical recorders, please read our Business Associate Agreement (BAA). Sony Training Institute -Offering Production, Post-Production and Maintenance Courses with an emphasis on real-life knowledge for industry professionals. Consumer Products. How long should the batteries last in a remote control? Where is the model name located on my product, Termination of the Facebook App on Certain Televisions, Termination of the YouTube App on Certain Televisions and Video Products, End of support notification for products using the Windows 7 operating system. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Cookies for Sony Website. WARNING: eCigs, Vape Pens, and Lithium-Ion Batteries. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. The next time you visit us we will take you to the site in the language you select today. Black bars are displayed on the top and bottom of the TV screen or the picture appears cut off. What Android TV apps are available and how to install or uninstall the apps? Parts & Accessories. Service et Support. How to extend the distance that the remote control will work. Perform a software update on an Android TV. Please call our Product Operation Support Center at 800-883-6817 or email our support team at PROService@sony.ca. Sony is committed to continually improving our environmental footprint throughout the lifecycle of our products and services. If purchased from a dealer, please include a copy of your dated sales invoice. complete a depot or field service request form. May 15, 2009. Where is the model name located on my product. Sponsor: Sony Electronics Inc.,16535 Via Esprillo, San Diego, CA 92127 Register for your chance to win a $1,000 Visa® Prepaid Card . Online Support. An error message appears when the Electronic Program Guide (EPG) of the Android TV is launched. To contact a Sony Group company nearest you, select a category below and then choose your country/area. An R.A. (Return Authorization) number is not required to send your unit to us. I Can't Find the Web Browser App on My Android TV, General troubleshooting for app related issues, Update pre-installed apps on your Android TV. Sony Pictures The hub for your favourite movies and TV shows. Work Remotely With Sony Professional Solutions. Voice: 450-973-6030 Telephone support is available Monday through Friday 10:00am to 6:00pm EST, excluding holidays. Support … Can I operate the TV without the supplied remote? ; Sony Music Classic artists to today’s stars, local and global. Sony and the Environment How we’re reducing our eco-footprint through energy efficiency and recycling initiatives. Ordinateurs et Périphériques Téléviseurs Appareils Photo Numériques et Caméscopes Lecteurs de musique numérique Autres Produits Programme de service étendu Sony Care État de Réparation des Produits Grand Public ... SEL TERMS AND CONDITIONS SEL PRIVACY POLICY CA PRIVACY NOTICE DO … Black bars appear on the top, bottom, and sides of the picture, My TV has lines on the screen, blurred picture, double images, or odd colors. Service Agreements -Purchase or Register your Sony Extended Warranty or SupportNET agreement. Support Bulletin FAQ Manuals. Display the screen of other devices on the TV using wireless connection, The Screen mirroring function doesn't work. Sony Pictures The hub for your favourite movies and TV shows. PROService@sony.ca. What is the Wi-Fi Direct feature of my TV? Get answers to the most frequently asked questions about Sony products.